Privacy Policy

1. PURPOSE OF THIS NOTICE 

This notice describes how we collect and use personal data about you, in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act 1998 and any other national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK (‘Data Protection Legislation’). 

Please read the following carefully to understand our practices regarding your personal data and how we will treat it.  

2. ABOUT US 

Fractional Consulting Yorkshire Limited t/as Go Fractional (“Go Fractional”, “we”, “us”, “our” and “ours”) is a business and financial accounting consulting firm. We are registered in England and Wales as a company under number: 15264989 and our registered office is at 3 The Paddock, Strensall, York, YO32 5YE.

For the purpose of the Data Protection Legislation and this notice, we are the ‘data controller’. This means that we are responsible for deciding how we hold and use personal data about you. We are required under the Data Protection Legislation to notify you of the information contained in this privacy notice. 

We have appointed a Data Protection Officer. Our Data Protection Officer is our Data Protection Point of Contact and is responsible for assisting with enquiries in relation to this privacy notice or our treatment of your personal data. Should you wish to contact our Data Protection Point of Contact you can do so using the contact details noted at paragraph 12 (Contact Us), below. 

3. HOW WE MAY COLLECT YOUR PERSONAL DATA 

Most of the personal information we process is provided to us directly by you for one of the following reasons:  

  • you request a proposal from us in respect of the services we provide; 
  • you engage us to provide our services and also during the provision of those services; 
  • you contact us by email, telephone, post, social media, via our website, in person or any other means;  
  • from third parties and/or publicly available resources (for example, from your employer or from Companies House). 


4. THE KIND OF INFORMATION WE HOLD ABOUT YOU  

The information we hold about you may include the following: 

  • your personal details such as your name, address and other contact details; 
  • details of contact we have had with you in relation to the provision, or the proposed provision, of our services; 
  • details of any services you have received from us; 
  • our correspondence and communications with you; 
  • information about any complaints and enquiries you make to us; 
  • information from research, surveys, and marketing activities; 
  • Information we receive from other sources, such as publicly available information, information provided by your employer or information from our member network firms. 


5. HOW WE USE PERSONAL DATA WE HOLD ABOUT YOU 

We may process your personal data for purposes necessary for the performance of our contract with you and to comply with our legal obligations.  

We may process your personal data for the purposes necessary for the performance of our contract with our clients. This may include processing your personal data where you are an employee, subcontractor, supplier or customer of our client.  

We may process your personal data for the purposes of our own legitimate interests provided that those interests do not override any of your own interests, rights and freedoms which require the protection of personal data. This includes processing for marketing, business development, statistical and management purposes. 

We may process your personal data for certain additional purposes with your consent, and in these limited circumstances where your consent is required for the processing of your personal data then you have the right to withdraw your consent to processing for such specific purposes. 

Please note that we may process your personal data for more than one lawful basis depending on the specific purpose for which we are using your data. 

We may use your personal data in order to: 

  • carry out our obligations arising from any agreements entered into between you and us (which will most usually be for the provision of our services);
  • carry out our obligations arising from any agreements entered into between our clients and us (which will most usually be for the provision of our services) where you may be a subcontractor, supplier or customer of our client; 
  • provide you with information related to our services and our events and activities that you request from us or which we feel may interest you, provided you have consented to be contacted for such purposes; 
  • seek your thoughts and opinions on the services we provide; and 
  • notify you about any changes to our services, and terms and conditions. 

In some circumstances we may anonymise or pseudonymise the personal data so that it can no longer be associated with you, in which case we may use it without further notice to you. 

If you refuse to provide us with certain information when requested, we may not be able to perform the contract we have entered into with you. Alternatively, we may be unable to comply with our legal or regulatory obligations. 

We may also process your personal data without your knowledge or consent, in accordance with this notice, where we are legally required or permitted to do so. 

Data retention 

We will only retain your personal data for as long as is necessary to fulfil the purposes for which it is collected.  

When assessing what retention period is appropriate for your personal data, we take into consideration:  

  • the requirements of our business and the services provided; 
  • any statutory or legal obligations; 
  • the purposes for which we originally collected the personal data; 
  • the lawful grounds on which we based our processing; 
  • the types of personal data we have collected; 
  • the amount and categories of your personal data; and 
  • whether the purpose of the processing could reasonably be fulfilled by other means. 

Change of purpose 

Where we need to use your personal data for another reason, other than for the purpose for which we collected it, we will only use your personal data where that reason is compatible with the original purpose.  

Should it be necessary to use your personal data for a new purpose, we will notify you and communicate the legal basis which allows us to do so before starting any new processing. 


6. DATA SHARING 

Why might you share my personal data with third parties? 

We will share your personal data with third parties where we are required by law, where it is necessary to administer the relationship between us or where we have another legitimate interest in doing so. 

Which third-party service providers process my personal data? 

“Third parties” includes third-party service providers and other entities within our group or the members of our firm’s network. The following activities are carried out by third-party service providers: IT and cloud services, professional advisory services, administration services, insurance services and banking services.  

All of our third-party service providers are required to take commercially reasonable and appropriate security measures to protect your personal data. We only permit our third-party service providers to process your personal data for specified purposes and in accordance with our instructions. 

What about other third parties? 

We may share your personal data with other third parties, for example in the context of the possible sale or restructuring of the business. We may also need to share your personal data with a regulator or to otherwise comply with the law. 

7. DATA SECURITY 

We have put in place commercially reasonable and appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. 

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so. 

8. RIGHTS OF ACCESS, CORRECTION, ERASURE, AND RESTRICTION 

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at [email protected] if you wish to make a request.

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it. 

9. RIGHT TO WITHDRAW CONSENT 

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your personal data for a specific purpose (for example, in relation to direct marketing that you have indicated you would like to receive from us), you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please email our data protection point of contact.  See paragraph 12 below. 

Once we have received notification that you have withdrawn your consent, we will no longer process your personal information (personal data) for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law. 

10. CHANGES TO THIS NOTICE 

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. Any changes we may make to our privacy notice in the future will be updated on our website at www.gofractional.co.uk   

11. CONTACT US 

If you have any questions regarding this notice or if you would like to speak to us about the manner in which we process your personal data, please email our Data Protection Point of Contact, [email protected]  

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:   

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline Number: 0303 123 1113

ICO website: https://www.ico.org.uk